Internet Explorer 9 and Safari users must enable TLS in their browser settings (The new Ocean website uses TLS for enhanced security). Accept
* Internet Explorer version 9: Enable TLS versions 1.0. 1.1 and 1.2 in your Browser settings (Internet options > Advanced > Settings > Security).
* Safari: Enable TLS versions 1.0. 1.1 and 1.2 in your Browser settings (Preferences > Advanced Icon > Change Settings > Advanced Tab > Settings).

Ocean does not support Internet Explorer versions 8 and below. Get Latest Version
If you still have trouble, you should also clear your browser cache: press Shift-Ctrl-Delete [any browser, except Safari] and delete all items.
Further questions can be submitted via Contact Us
Schlumberger will be enhancing the security for the Software.SLB and Ocean Store - April 20, 2020
Schlumberger will be enhancing the security for the Software.SLB and Ocean Store - April 20, 2020
Monday, Apr 20, 2020

Wednesday, 22nd April, 2020, Schlumberger will be enhancing the security for the Software.SLB and Ocean Store websites by utilizing the new identify management system that leverages Microsoft technology. Due to this change, if you are a current customer, you will be asked to validate your company email address and user password using this new service. Along with the validation, you will be asked to add a multi-factor authentication step.

For more information about this upcoming changes and how to authenticate your details, click the links below to access the Guides.

Registration User Guides

Multi-Factor Authentication - the standard authentication process for the Customer Care Center, Software Support Portal and the Ocean Store

Existing Support Customer - you have an existing login for Software Support or the Ocean Store

New Support Customer - you have not registered before

Pre-Approved Support Customer - you received an invitation to register for Support

How To Guide

Change/Forgot Password - workflow to assist with the Change or Forgot Password process
Other News
Ocean for Petrel 2022 Released - April 11, 2022
Thursday, May 26, 2022

The Ocean for Petrel Framework 2022 is now available on the Ocean Store. This release contains a variety of new features targeted to better our API offering and developer experience. Be sure to read the release notes for more details.

Please contact the Ocean Training & Support team by submitting a ticket to the Customer Care Centre customercarecenter@slb.com if you have any questions or issues.
Launch of new eCommerce store - May 23, 2022
Monday, May 23, 2022

We are pleased to announce the launch of our new eCommerce store, which provides an improved buying experience for our customers and technology partners.

The store will be rolled out in stages. In the initial phase, we have moved to more modern platform which has allowed us to create a new look and feel, improved ordering capability and better integration with back-end systems. This more scalable platform will allow us to continue to provide a better experience for our partners as we will continuously incorporate new enhancements and features.

We are transitioning the existing Ocean Store to this new eCommerce website. Please head out to Commerce | Login Page (slb.com) to login with your user or register a new user from your company. If you need assistance, please use Contact us .

We hope you have fun exploring, and let us know what you think.
Ocean for Petrel 2022 Preview 2 release available, April 11th, 2022
Monday, Apr 11, 2022

The Ocean for Petrel 2022 Preview 2 release is now available. You will find the links to it under Developer > Petrel > Developing Plug-ins > Download Ocean Releases. Be sure to read the release note for details on what is provided and for features you may wish to use.

Ocean for Petrel Preview 2 is in commercial ready state for plug-ins. All Ocean library and third party library is going to be binary compatible with the commercial release. Plug-in can now compile and submit for Ocean Store Acceptance to be released at the same time as Petrel 2022.1. Be sure to read the release note for details in Commercial Readiness section.

You will need a pre-commercial license to use this release and must be approved to acquire such a license. A link to request a pre-commercial license is available on the Download Ocean Releases page.

Please contact the Ocean Training & Support team by submitting a ticket if you have any questions or issues.

Ocean for Petrel Semantic Versioning
Monday, Apr 11, 2022

Monday, 11th April, 2022

Ocean for Petrel Semantic Versioning

For the first time, in Ocean for Petrel 2022 Ocean assembly versioning deviates from the versioning of Petrel releases. Instead, we adopt sematic versioning for the Slb.Ocean.Petrel and Slb.Ocean.Studio assemblies under the Public folder, and rather than releasing a new major version of the API, Petrel 2022 comes with a minor version of Ocean for Petrel 2021.

We strongly recommend reading the latest OceanSDK Release Notes (Plug-in Binary Compatibility) for a more complete overview.   

 
Ocean for Petrel 2021 Released - August 12, 2021
Thursday, Aug 12, 2021

The Ocean for Petrel Framework 2021 is now available on the Ocean Store. This release contains a variety of new features targeted to better our API offering and developer experience. Be sure to read the release notes for more details.

Please contact the Ocean Training & Support team by submitting a ticket to the Customer Care Centre customercarecenter@slb.com if you have any questions or issues.