The Ocean for Petrel Framework 2020 is now available on the Ocean Store. This release contains a variety of new features targeted to better our API offering and developer experience. Be sure to read the release notes for more details.

Please contact the Ocean Training & Support team by submitting a ticket to the Customer Care Centre customercarecenter@slb.com if you have any questions or issues.

Wednesday, 22^nd April, 2020, Schlumberger will be enhancing the security for the Software.SLB and Ocean Store websites by utilizing the new identify management system that leverages Microsoft technology. Due to this change, if you are a current customer, you will be asked to validate your company email address and user password using this new service. Along with the validation, you will be asked to add a multi-factor authentication step.

For more information about this upcoming changes and how to authenticate your details, click the links below to access the Guides.

Registration User Guides

Multi-Factor Authentication - the standard authentication process for the Customer Care Center, Software Support Portal and the Ocean Store

Existing Support Customer - you have an existing login for Software Support or the Ocean Store

New Support Customer - you have not registered before

Pre-Approved Support Customer - you received an invitation to register for Support

How To Guide

Change/Forgot Password - workflow to assist with the Change or Forgot Password process

Dear Ocean Partners,

We had to release a new preview (Preview 5).

The reason for this change:

A data model change necessitates a replacement API in 2021. Therefore, we need to mark the existing API obsolete before 2020.1 is released.

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The Ocean for Petrel 2020 Field Introduction Preview 5 release is now available. You will find the links to it under Developer > Petrel > Developing Plug-ins > Download Ocean Releases. Read the release note for details on what is provided and for features you may wish to use.

Ocean for Petrel Field Introduction Preview 5 is in commercial ready state for plug-ins. All Ocean library and third-party library is going to be binary compatible with the commercial release. Plug-in can now compile and submit for Ocean Store Acceptance to be released at the same time as Petrel 2020.1. Be sure to read the release note for details in Commercial Readiness section.

You will need a pre-commercial license to use this release and must be approved to acquire such a license. A link to request a pre-commercial license is available on the Download Ocean Releases page.

Please contact the Ocean Training & Support team by submitting a ticket to Customer Care Center customercarecenter@slb.com if you have any questions or issues.

The Ocean for Petrel 2020 Field Introduction Preview 4 release is now available. You will find the links to it under Developer > Petrel > Developing Plug-ins > Download Ocean Releases. Read the release note for details on what is provided and for features you may wish to use.

Ocean for Petrel Field Introduction Preview 4 is in commercial ready state for plug-ins. All Ocean library and third-party library is going to be binary compatible with the commercial release. Plug-in can now compile and submit for Ocean Store Acceptance to be released at the same time as Petrel 2020.1. Be sure to read the release note for details in Commercial Readiness section.

You will need a pre-commercial license to use this release and must be approved to acquire such a license. A link to request a pre-commercial license is available on the Download Ocean Releases page.

Please contact the Ocean Training & Support team by submitting a ticket to Customer Care Center customercarecenter@slb.com if you have any questions or issues.

The Ocean for Petrel 2020 Field Introduction 1 release is now available. You will find the links to it under Developer > Petrel > Developing Plug-ins > Download Ocean Releases. Be sure to read the release note for details on what is provided and for features you may wish to use.

Ocean for Petrel Field Introduction 1 is in commercial ready state for plug-ins. All Ocean library and third party library is going to be binary compatible with the commercial release. Plug-in can now compile and submit for Ocean Store Acceptance to be released at the same time as Petrel 2020.1. Be sure to read the release note for details in Commercial Readiness section.

You will need a pre-commercial license to use this release and must be approved to acquire such a license. A link to request a pre-commercial license is available on the Download Ocean Releases page.

Please contact the Ocean Training & Support team by submitting a ticket if you have any questions or issues.